New feature in a B2B product

Industry

FinTech

Company

Service

B2B

Date

Nov 2024

Mitigram's product allows enterprise users to manage, edit, and track all their financial transactions. Users can also communicate and share information with internal teams and banks through this platform.

User flow of processing a transaction

Problem Statement

Creating, editing, and referencing transactions felt scattered and overwhelming. Enterprise users needed a simpler way to manage complex financial transactions.

Our Design Approach

We drew from the user feedback; “Keep critical info visible at all times.”. This helped us prioritise clarity while keeping all essential actions within reach. The interface was crafted to seamlessly guide users through creating and editing transactions, eliminating confusion and ensuring actions were intuitive.

Processing of a transaction with a file

Confirmation that transaction edited by the file

Outcome

95%

User Adoption

95%

User Adoption

95%

User Adoption

100%

Scalable

100%

Scalable

100%

Scalable

9/10

Clients satisfied

9/10

Clients satisfied

9/10

Clients satisfied